| Questions |
Answers |
| How legal is the electronic
signature? |
See
our Legal page for more information
and some external links about legality
of the electronic signatures.
|
| What are the main DentForms'
features? |
MedicTalk
DentForms is a user friendly application,
designed to bring your office much
closer to the paperless environment. The
main features of the DentForms are:
- collecting electronic signatures
(patient, doctor, and witness)
- easy collecting and storing of consent
forms and other documents (such as
HIPAA, financial agreement, etc.)
- easy collecting and storing of patients'
questionnaires
- getting the patients' signatures
in electronic format under the treatment
plans
|
| Can we load our own
forms into your program? |
Yes,
you can. DentForms include our own
Admin
program for managing templates, such
as questionnaires, consent forms,
and other documents. |
| Where can I get
more information about DentForms?
|
Contact
your sales representative or call
us directly at 866-274-8351
|
| What operating
systems does the DentForms work with? |
Windows
98/2000/XP
|
| Do you provide
technical support for your software? |
YES.
Technical support is provided from
8:00 a.m. to 8:00 p.m. PST, Monday
through Friday (except holidays).
You are allowed unlimited phone calls.
E-mail support is also included at
support@medictalk.com.
Highly trained technicians handle
support calls and most issues are
resolved during your initial call.
Although our software is extremely
stable, technical support is an invaluable
service that you will quickly come
to appreciate. Contact your sales
representative or call us directly
to obtain the prices for our technical
support.
|
| Do you
plan to provide any program enhancements,
updates? |
YES.
Significant enhancements for DentForms
are provided two times each year.
Updates to correct known problems
or deficiencies are provided as needed.
In order to receive technical support
services and program enhancements
and updates, the yearly contract must
be purchased.
|
| Does your software
have an on-line HELP system? |
YES.
DentForms system has an extensive
HELP system. The system contains highly
detailed instructions with screen
shots and can actually be used as
a tutorial.
|
| Do you provide training
for your software? |
YES.
Although our system is very intuitive
and easy to use, it is essential that
clients be trained in its use. We
take advantage of the many functions
of the Windows operating system. You
would never know about all those features
without training. Typically, clients
are required to receive 1-2 hours
of training. All our trainers have
worked in dental industry, so they
know how to teach the staff to use
the system from a user's point of
view. Our on-line HELP system can
also help new staff members to learn
the system.
|
| Am I required to
purchase my hardware from you? |
NO.
|
| What are your minimum
hardware requirements? |
Server:
- Intel Pentium Processor
- 512 MB RAM or higher
- Free 1 GB of Hard Drive space
- Network Card (NIC) capable
of 100 mbps operation
Workstation:
- Intel Pentium Processor
- 128 MB RAM or higher
- Free 100 MB of Hard Drive
space
- USB connection
- Network Card (NIC) capable
of 100 mbps operation
|
| What other languages do you
support? |
Currently
we support the following languages:
- English
- Spanish
- French
- Russian
- Chinese
- Tagalog (Filipino)
- Croatian
Please, let us know if you are interested
in any other languages.
|
| What is the MedicTalk Admin? |
The
MedicTalk Admin is the user-friendly
application to manage DentForms' questionnaires,
consent forms, and other documents.
It looks like a regular Windows Explorer,
supporting the cut/paste, drag/drop,
and many other standard features.
|
